Thank you for shopping with Smapca Pvt Ltd. We want to provide reliable and transparent shipping policies so you know exactly what to expect when ordering with us.
All orders are processed within 1-3 business days (excluding weekends and holidays) after the order is placed. During peak periods, processing may take longer due to high order volume.
Shipping costs vary based on your location, package size, and shipping method chosen. These costs will be calculated at checkout.
We offer free standard shipping on orders above ₹XXXX (adjust as per your policy).
We currently do not ship to P.O. Boxes, APO, FPO, or military addresses.
Once your order ships, you will receive a shipment confirmation email with a tracking number. You can use this number on the carrier’s website to track your package.
Orders shipped internationally may be subject to customs fees, import duties, and taxes, which are charged once the package reaches the destination country.
These additional charges are the responsibility of the recipient.
At this time, we ship only within [specify countries or regions]. We reserve the right to refuse shipment to certain locations due to legal or logistical reasons.
Please inspect your package upon receipt. If you receive damaged goods, contact us immediately at info.smapca@gmail.com with photos of the damage.
If your package is lost in transit, we will assist in claims and reshipment as per our Refund Policy.
We may update this Shipping Policy from time to time. The latest version will always be posted here with the effective date.
Last updated: October 23, 2025